Press Release/Public Information

Date: March 24, 2015

Subject: Complaint Summary for Calendar Year 2014 (CALEA 52.1.11)

The purpose of this report is to analyze and summarize the citizen complaints against officers as well as internal complaints. This report reviews 9 complaints that were filed in the calendar year 2014. Seven of the complaints were categorized as citizen complaints. All of the complaints were on full time officers within the patrol division. Two complaints were initiated by the Graham Police Department administration. 9 total officers were listed within the 9 complaints.

Breakdown of complaints by type and finding:

Conduct standards      7

Policy Violation         2

(4) Unfounded

(2) Exonerated

(3) Sustained

Of the 9 officers that were listed within the 9 complaints received for the calendar year 2014, four were unfounded, two were exonerated, and three were sustained.

Explanation of complaint dispositions:

Sustained: The investigation disclosed sufficient evidence to prove clearly the allegation made in the complaint.

Unfounded: The allegation is false. The alleged incident never took place.

Non-Sustained: The investigation failed to disclose sufficient evidence to prove the allegation made in the complaint.

Exonerated: The act which provided the basis for the complaint or allegation occurred; however, investigation revealed that they were justified, lawful and proper. 

Complaint Resolution Time:

This is the time that it takes to investigate the complaint. It is measured with the starting day as being the “Notification date”; the date the investigator and the involved member are notified of the complaint/investigation. The ending date is the date that the complainant notification is mailed. There is no consideration given for weekends or holidays.

Complaint Resolution Time:

Longest                        135 days

Shortest                            1 day

Average                         30 days

The goal of these investigations is to produce a thorough analysis of each incident in an expeditious fashion for the member, to allay the concerns of the citizen complainant and also to correct any identified deficiencies on the part of our members. The resolution period of 30 days has been set as a goal for investigators handling these complaints. If the complaint cannot be handled within that time period, a request for extension must be made and authorized by the Chief of Police. Two complaint investigation(s) in calendar year 2014 required extensions

Calls for Service and Population to Complaint Ratio:

CY – 2014 Calls for Service              18,851

CY – 2014 Complaints                                9

Call to Complaint Ratio                    2,094:1

Percent of Complaints to Calls               .047

 

Date: February 5, 2014

Subject: Complaint Summary for Calendar Year 2013 (CALEA 52.1.11)

The purpose of this report is to analyze and summarize the citizen complaints against officers as well as internal complaints. This report reviews 9 complaints that were filed in the calendar year 2013. Six of the complaints were categorized as citizen complaints. All of the complaints were on full time officers within the patrol division. One complaint was initiated by the Graham Police Department administration. 9 total officers were listed within the 9 complaints.

Breakdown of complaints by type and finding:

Conduct standards 6
Policy Violation 3
(3) Unfounded(2) Exonerated(1) Sustained

(3) Non-Sustained

Of the 9 officers that were listed within the 9 complaints received for the calendar year 2013, three were unfounded, two were exonerated, one was sustained, and three were non-sustained.

Explanation of complaint dispositions:

Sustained: The investigation disclosed sufficient evidence to prove clearly the allegation made in the complaint.

Unfounded: The allegation is false. The alleged incident never took place.

Non-Sustained: The investigation failed to disclose sufficient evidence to prove the allegation made in the complaint.

Exonerated: The act which provided the basis for the complaint or allegation occurred; however, investigation revealed that they were justified, lawful and proper.

Complaint Resolution Time:

This is the time that it takes to investigate the complaint. It is measured with the starting day as being the “Notification date”; the date the investigator and the involved member are notified of the complaint/investigation. The ending date is the date that the complainant notification is mailed. There is no consideration given for weekends or holidays.

Complaint Resolution Time:

Longest                         127 days

Shortest                             9 days

Average                          34 days

The goal of these investigations is to produce a thorough analysis of each incident in an expeditious fashion for the member, to allay the concerns of the citizen complainant and also to correct any identified deficiencies on the part of our members. The resolution period of 30 days has been set as a goal for investigators handling these complaints. If the complaint cannot be handled within that time period, a request for extension must be made and authorized by the Chief of Police. Two complaint investigation(s) in calendar year 2013 required extensions.

Calls for Service and Population to Complaint Ratio:

CY – 2013 Calls for Service 18,684
CY – 2013 Complaints Call to Complaint RatioPercent of Complaints to Calls 92076:1

 

.048