COVID-19 Information


In response to the Coronavirus (COVID – 19), the City of Graham has created this webpage to keep you update as information comes available on service modifications, closures and important links to other reliable organizations.

Cone Health is working closely with local and state health departments, as well as with the Centers for Disease Control and Prevention with a continued focus on emergency preparedness. They have the needed supplies, staffing and space identified to serve patients who may need their services. 

Do you think you might have COVID-19?

  • Click here to take Cone Health’s on-line assessment test.

Alamance County has established a Public Health Coronavirus Call Center. Residents with questions about the novel coronavirus (COVID-19) can call and speak to a public health nurse and, if needed, be connected with a provider who will then determine if a flu test and/or COVID-19 test is needed.

  • Phone Number: (336)290.0361

  • Food, Housing, or Essential Services Assistance: 211

  • NC Coronavirus Hotline: 866-462-3821

Help flatten the curve

 NC Updates on COVID-19 (NCDHHS webpage)

NCDHHS – Guidance on Face Coverings

City of Graham Operations

The City of Graham’s top priority is and always will be the safety and security of the community. City officials are taking the current spread of COVID-19 very seriously and are working closely with Alamance County and other local partners in monitoring this situation. While there have been some changes to City programming, all necessary arrangements are being made to ensure that all City essential services are provided during this evolving situation.

Paying Water Bills & Tax Collection

Customer Service operations are currently limited, including the monitoring of incoming calls.  In person payments remain unavailable and citizens are reminded to utilize the City’s self-service options to inquire, pay and manage water accounts. Below are some payment and account management options:

·        Online payment and account management click here.

·        Quick Payment Guide click here.

·        Make your payment over the phone 1.888.626.8426 | Click here for instructions.

·        Drop your payment off at the City Hall’s drop box located in the foyer

·        Mail your payment to PO Drawer 357 | Graham NC 27253

In person payments are no longer an option at Graham’s Customer Service office as of March 31, 2020 until further notice.

City Clerk

The City Clerk’s Office is working to balance the continuation of public services with the Governor’s orders to mitigate the spread of the Coronavirus (COVID-19). In light of this, the City Clerk’s Office is limiting unnecessary person-to-person contact, in order to maintain social distancing, while still providing services to the public.

  • PUBLIC RECORDS REQUESTS – Click Here to make a request to the City Clerk, once on the contact page select Administration from the drop down menu. Requests will be processed in a timely manner.
  • BOARDS & COMMISSIONS – Please refer to the City of Graham’s website for any cancellations/postponements for upcoming Boards and Commissions meetings.

Please Note:  For more information as it relates to the City Clerk please call 336.570.6700 ext. 134

GRPD Facility & Program Updates

Click here to view GRPD’s updates

For more information about GRPD programming call 336.570.6718 during operational hours. Follow GRPD on Facebook for update information as it comes available.


A Unified Approach to COVID-19 Business Support.

#AlamanceStrong (website) is brought to you by a consortium of your community’s economic developers, business organizations and local governments.  In Alamance County, North Carolina, there is ‘No wrong door’ when you seek business services.  Please reach out if you need assistance during this crisis. 

Additional Information

SBA Disaster Loan

Small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19). The SBA will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing

Applications can be made online, via telephone at 1-800-659-2955 or in person. Find more information on the SBA’s Economic Injury Disaster Loans at:

The SBA has also provided the following presentation to help businesses with the application process:  

SBA Disaster Loans and Assistance – How to Apply 

North Carolina SBA Disaster Declaration  


COVID-19 Unemployment Insurance Claims

Under Executive Order #118, individuals who, as a direct result of COVID-19, are separated from employment, have had their hours of employment reduced, or are prevented from working due to a medical condition caused by COVID-19 or due to communicable disease control measures may apply for unemployment assistance immediately

Unemployment insurance changes due to COVID-19

Link to Apply for NC Unemployment Benefits

Local Resources

Local Resources

The COVID-19 situation is continually evolving, requiring us to keep abreast of changes as they come to fruition.  Supporting our business community is important to help minimize the short and long-term impacts on their financial health.  Support local by…

  • Buy gift cards
  • Shop on-line
  • Order Takeout
    • remember to tip with your purchases, 20% or more is trending 
    • learn about delivery options
  • Connect with the business
    • Call to learn their hours
    • Follow them on social media/engage with them by leaving comments
    • Connect with Love & Support Graham app
  • Make a donation to your favorite non-profit

Follow Us

Follow the City of Graham on social media:

Downtown Window Decorating Contest

Announcing Downtown’s Window Decorating Contest; Saturday, November 28 – Friday, December 4, 2020, PARTICIPATE – (click here to learn how)

November 10, 2020

Click here to learn how to view the November 10, 2020 Virtual City Council Meeting