COVID-19 Information

 

In response to the Coronavirus (COVID – 19), the City of Graham has created this webpage to keep you update as information comes available on service modifications, closures and important links to other reliable organizations.

Cone Health is working closely with local and state health departments, as well as with the Centers for Disease Control and Prevention with a continued focus on emergency preparedness. They have the needed supplies, staffing and space identified to serve patients who may need their services. 

Do you think you might have COVID-19?

  • Click here to take Cone Health’s on-line assessment test.

Alamance County has established a Public Health Coronavirus Call Center. Residents with questions about the novel coronavirus (COVID-19) can call and speak to a public health nurse and, if needed, be connected with a provider who will then determine if a flu test and/or COVID-19 test is needed.

  • Phone Number: (336)290.0361

  • Food, Housing, or Essential Services Assistance: 211

  • NC Coronavirus Hotline: 866-462-3821

DO the FIVE

Help stop coronavirus

         NC Updates on COVID-19 (NCDHHS webpage)

City of Graham Operations

The City of Graham’s top priority is and always will be the safety and security of the community. City officials are taking the current spread of COVID-19 very seriously and are working closely with Alamance County and other local partners in monitoring this situation. While there have been some changes to City programming, all necessary arrangements are being made to ensure that all City essential services are provided during this evolving situation.

Paying Water Bills & Tax Collection

City of Graham residents are encouraged to select the bill payment method of their choice where social distancing can be followed as a best practice.

  • Drop your payment off at the City Hall’s drop box located in the foyer
  • Make your payment over the phone 1.888.626.8426 | Be ready with your account number
  • Mail your payment PO Drawer 357 | Graham NC 27253 · Make your payment on-line (click here)

In person payments are no longer an option at Graham’s Customer Service office as of March 31, 2020 until further notice.

City Clerk

The City Clerk’s Office is working to balance the continuation of public services with the Governor’s orders to mitigate the spread of the Coronavirus (COVID-19). In light of this, the City Clerk’s Office is limiting unnecessary person-to-person contact, in order to maintain social distancing, while still providing services to the public.

  • PUBLIC RECORDS REQUESTS – Click Here to make a request to the City Clerk, once on the contact page select Administration from the drop down menu. Requests will be processed in a timely manner.
  • BOARDS & COMMISSIONS – Please refer to the City of Graham’s website for any cancellations/postponements for upcoming Boards and Commissions meetings.

Please Note:  For more information as it relates to the City Clerk please call 336.570.6700 ext. 134

Cancelled Events & Programming

  • Love Graham – 3/21
  • Graham-Mebane Lake Bass Tournament – 3/28 – Entry fees will be refunded by contacting the lake.
  • Cottontail Crawl – 4/9 If you have purchased tickets, you will be issued a full refund and we appreciate your understanding
  • Homegrown on the Square – 4/18
  • Wednesday, April 1, 2020 The Graham Recreation Center will be CLOSED to in person walk-ins.  Staff are available by phone 336.570.6718 Mon – Fri (8a – 6p) and closed on the weekends
  • Monday, March 23, 2020 all playgrounds, basketball courts, tennis courts, park bathrooms and Graham Regional Park are closed until further notice.
  • Friday, March 13, 2020 The City of Graham has suspended all Recreation & Parks Department organized activities, including athletic practices, until further notice.
  • Maple Street Center programs have been cancelled until further notice.
  • Center & Open-Air Shelter rentals have been cancelled for the months of April & May.
  • Graham Historical Museum will be closed until further notice.
  • Recreation Commission & Graham Historical Museum Advisory Board meetings have been cancelled.

For more information about GRPD programming please call 336.570.6718 during operational hours. Follow GRPD on Facebook for update information as it comes available.

 
 

Scheduled Events & Programming

  • All parks maintain normal operating hours | sunrise – sunset excluding Graham Regional (closed)

For more information about GRPD programming please call 336.570.6718 during operational hours. Follow GRPD on Facebook for update information as it comes available.

Graham Fire Department

The City of Graham Fire Department continues to monitor Federal, State, and Local recommendations related to COVID-19. Tuesday March 17 GFD Command Staff met to discuss how and when any changes will be made for our daily operations.

  • GFD has restricted all fire inspections unless it involves:
    • Imminent hazard Complaints
    • Life Safety Issues
  • We have cancelled all Fire Prevention Programs
  • We have cancelled all training classes (internal and external) including:
    • GFD weekly trainings
    • ACC Firefighter 1 & 2 classes held at GFD
  • Limiting off-duty/volunteer personnel from accessing the station to decrease exposure
  • Limiting the public from entering the fire station (fire station locked down to the public … patients presenting at the station will be treated outside if at all possible)
  • Limiting on-duty personnel from engaging in out-of-station activities not related to FIRE/EMS responses. We are still allowing staff to pick up to-go orders to help support local businesses and 1 trip per day to a grocery store for supplies.

Staffing levels remain normal at this time.

Graham Recreation & Parks Department (GRPD)

GRPD’s offices remain open with the following recommendations limiting face to face interactions;

  • Email GRPD personnel
  • Call GRPD personnel
    • Brian Faucette, Recreation Director 336.513.5510
    • Vicky Braniff, Recreation Center Supervisor 336.570.6718 ext. 2
    • Steve Hadden, Lake Warden 919.563.6544
    • Kristen Herndon, Program Supervisor 336.513.5510
    • Kris Kloepping, Athletic Supervisor 336.570.6718
    • Brandy McCandless, Marketing Supervisor 336.513.5510

Trash & Yard Waste

The Sanitation Department of the Public Works Department currently has no modifications to their weekly collection of residential solid waste, the curbside collection of yard waste and bulky items.

As a reminder the City of Graham is under contract with Waste Industries for the collection of recyclables. For more information contact Waste Industries 336.229.052

Inspections

The City of Graham Inspections staff will not be entering any occupied homes for any interior portions of inspections.  At this time video and pictures are being accepted case by case by the inspector. Face to face meetings with contractors have been stopped until further notice. Inspections staff can be contacted by email and phone (336)570.6705

A Unified Approach to COVID-19 Business Support.

#AlamanceStrong (website) is brought to you by a consortium of your community’s economic developers, business organizations and local governments.  In Alamance County, North Carolina, there is ‘No wrong door’ when you seek business services.  Please reach out if you need assistance during this crisis. 

Open For Business

LocationPhone #AddressHours of OperationService Option
C & Z Grill(336)792.6155139 W. Elm St.10:30a – 9:30p M-Th
10:30a – 10p F-Sat
12p – 9:30p Sun
Take Out | GrubHub
Golden China(336)228.6115202A S. Main St.11a – 2:30p Lunch
4:30p – 8p Dinner
Take Out
Graham Soda Shop(336)229.050122 NE Court Square11a – 9p M-Th
11a – 10p F-Sat
11a – 8p Sun
Take Out | GrubHub
Guerro Mexican
Resturant
(336)227.7133921 S. Main St.11a – 9p M – SatTake Out
La Fiesta(336)350.9277216 S. Main St.11a – 9pTake Out
Mex-Am(336)229.1830210 N. Main St.9a – 9p M-Th
7a – 9p F-Sun
Take Out
Mykonos(336)270.84411039 S. Main St.1a – 8p M – SatTake Out
Niobe(336)229.20001071 S. Main St.11a – Vary M-F
11:30a – Vary S&S
Take Out
Press Coffee & Crêpes (336)395.3645133 N. Main St.7a – 3p M-F
9a – 3p S&S
Take Out | GrubHub
OnLine |Cloosiv
Roasted Coffee Depot(336)229.2295131 W. Elm St.6:30a – 3p M-FTake Out
Shamrock Nutrition(336)270.5478146 S. Main St.7a – 7p M-F
check Facebook for Sat
check Facebook for Sat
Skids II(336)227.9267134 N. Main St.11a – 4pTake Out
Smokehouse at Steve’s(336)506.4444331 W. Harden St.11a – 3p M – Sat
5p – 8p M – Sat
11a – 3p M – Sun
Take Out
Sutton’s at the Wrike(336)350.7293114 N. Main St.11a – 7pTake Out | GrubHub
Curbside
Tasty Bakery(336)227.744816 NE Court Square6:30a – 5:30p M-F
6:30a – 4p Sat
Take Out
The Verdict on the Square(336)270.319828 NW Court Square11a – 7p M – Sat Take Out | GrubHub
DoorDash
LocationPhone #AddressHours of OperationService Option
Alamance Arts(336)266.4495213 S. Main St.Phone & On-Line Only
Bank of America(336)222.3550141 S. Main St.9a - 5p M – Th
9a - 6p F
9a - 1p Sat
Walk-in
Drive Thru
Beer Co. 106 W. Elm St.2p - varysTake Out
Colonial Hardware Co.(336)226.3754104 E. Elm St.7a – 5:30p M - Sat
Court Square Florist(336)229.100222 NW Court Square9a - 3p M - SatPick Up | Delivery
Crystal Cleaners(336)570.3400202 S. Main St.7a - 7p M - Fri
7a - 4p Sat
Pick Up
Farm Services(336)226.7381125 E. Elm St.7a – 6:00p M – Sat
Forgotten Road Ales141 E. Harden St.2p - 7p M-F
11a - 4p
Take Out | Curbside
Front Porch Apparel Co.(336)438.1222112 N. Main St.On-line only
Graham Furniture Mart(336)226.667522 SW Court Square9a - 5p M - SatPick Up | Delivery
Mike Holt | Allstate Insurance(336)2226.8532128 E. Elm St.Call in Only
Plum Pucci Grooming Salon(336)693.8600127 E. Elm St.Call for an appointmentCurbside
Steve's Garden Market & Butchery(336)226.4078329 W. Harden St.7:30a - 7p M - Sat
The Main LIne(336)266.9196134 N. Main St.On-line onlyPick Up | Shipping
Trevor Williams State Farm(336)567.40229 NE Court Square9a - 5pOnline & Mobile App
Wick & Coil(336)693.4753202B S. Main St.10a - 9p M - Sat
12p - varys
  • To provide updates on the above list of businesses or to add one (email Downtown Development)
  • The “Open For Business” information is subject to change

Additional Information

SBA Disaster Loan

Small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19). The SBA will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing

Applications can be made online, via telephone at 1-800-659-2955 or in person. Find more information on the SBA’s Economic Injury Disaster Loans at: SBA.gov/Disaster.

The SBA has also provided the following presentation to help businesses with the application process:  

SBA Disaster Loans and Assistance – How to Apply 

North Carolina SBA Disaster Declaration  

 

COVID-19 Unemployment Insurance Claims

Under Executive Order #118, individuals who, as a direct result of COVID-19, are separated from employment, have had their hours of employment reduced, or are prevented from working due to a medical condition caused by COVID-19 or due to communicable disease control measures may apply for unemployment assistance immediately

Unemployment insurance changes due to COVID-19

Link to Apply for NC Unemployment Benefits



Local Resources

Local Resources

The COVID-19 situation is continually evolving, requiring us to keep abreast of changes as they come to fruition.  Supporting our business community is important to help minimize the short and long-term impacts on their financial health.  Support local by…

  • Buy gift cards
  • Shop on-line
  • Order Takeout
    • remember to tip with your purchases, 20% or more is trending 
    • learn about delivery options
  • Connect with the business
    • Call to learn their hours
    • Follow them on social media/engage with them by leaving comments
    • Connect with Love & Support Graham app
  • Make a donation to your favorite non-profit

Follow Us

Follow the City of Graham on social media:

Late Payment Fees

The City of Graham will refrain from assessing late fees and non-payment fees on past due balances for all utility accounts. Service disconnections for non-payment