DEPARTMENT MISSION STATEMENT
The mission of Graham Police Department is dedicated to the highest quality of law enforcement services delivered with compassion and professionalism. We are committed to provide our agency members a stable work environment with equal opportunity for learning and professional growth.
The vision is to be a leading, progressive, and unified agency of highly trained professionals who inspire excellence within law enforcement and partner with all to protect, serve and create a safe community.
We value all members of our organization and our community. We are committed to providing exceptional public service through these core values.
- Commitment – To our community and the organization
- Integrity – Doing the right thing at the right time for the right reason
- Respect – In our contacts with our community, fellow officers and neighboring agencies.
- Accountability – In our individual actions and as a whole organization.
- Teamwork – Working together to reach a common goal
- Leadership – In the development of our agency members and the education of our citizens.
Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA)
A team of assessors from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), arrived in Graham in early December (2019) to examine all aspects of the Graham Police Department, including its policies and procedures, management, operations, and support services.
Verification by the team that the Graham Police Department meets the Commission’s standards is part of a voluntary process to gain re-accreditation, a highly prized recognition for law enforcement professional excellence.
The department complies with as many as 484 applicable standards to maintain accreditation. Reaccreditation is a four-year process, during which the agency must submit annual reports and submit to annual file review.
The policies and annual reporting for the Graham Police Department are linked below. These reports and police policy documents have been provide for public viewing in the spirit of transparency.
Certain policies and documents may have been excluded. Those excluded policies may not be appropriate for inquiry or may pose a threat to the security and/or safety of Departmental operations.
Additional information may be obtained through the formal public document request process.
The Graham Police Department considers the Investigations of complaints regarding an employee’s actions or our policies to be one of our most important missions.
Our Internal Affairs (IA) Function is commanded by the Assistant Chief and includes supervisors who have received specific training in internal affairs investigative procedures investigate all complaints objectively and thoroughly. Through this function, we examine our practices closely and investigate allegations and circumstances that may not meet our expectations, or the expectations of our community. We provide a summary of those investigations to the public annually to show transparency and accountability.
Who May Register a Complaint?
A complaint may be made by any resident and can be made by telephone, in person or online. In the event an internal affairs investigator is not available to take a complaint, a complaint may be submitted to the desk officer or any member of the Police Department holding the rank of sergeant or above. All complaints will be forwarded to the Assistant Chief for processing.
You may file a complaint against a member of the GPD within 60 days of an incident using one of these four ways.
- Online using this GPD Complaint Form
- By mail: Filling out this printable GPD Complaint Form to
Graham Police Department
Attention: Assistant Chief
216 South Maple Street
Graham, NC 27253
- In person: by visiting from 8 am to 4:30pm Mondays through Fridays at the
~ (address above)
- By calling: from 8 am to 4:30 pm Mondays through Fridays at 336-570-6711
Once filed, a complaint is thoroughly investigated. A report is prepared which includes taped and / or signed statements from the complainant, the accused and all witnesses. The completed investigative report also includes a narrative summary of the events and a finding of facts as determined by the taped and / or signed statements of those involved. The finalized report will be reviewed by the employee’s chain of command. The chain of command will recommend case disposition, and disciplinary action if necessary to the Chief of Police. In all cases, the officer is notified of the disposition. A complainant will not be told the level of discipline that an employee receives due to the Personnel Privacy Act but will be notified that the investigation has concluded.
Meet the Command staff, the core administration of the Graham Police Department. The Chief of Police forms the head of administration. He is responsible for managing and directing the overall operations of the department. The Command staff is further comprised of the Assistant Chief, Lieutenant – Criminal Investigations, Lieutenant – Support Services, and the Lieutenant – Patrol Division.
Chief Cole has been serving as the interim Chief since June 30, 2020 where she was challenged to maintain the City’s high-level policing services, grow the public safety outreach programs, and provide valuable input as part of the City’s management team.
Starting in January 1997, Chief Cole has served in both the Patrol Division and Administrative Division holding the ranks of Sergeant, Captain, and most recently Assistant Chief. She has also served as the Accreditation Manager helping achieve the advanced accreditation honor current held by the department.
Chief Cole holds a B.A. in Criminal Justice degree from Western Carolina University and a M.S. degree in Criminal Justice from East Carolina University. She is also a member of the graduating class of the 270th Session of the FBI National Academy in Quantico, VA with further training through the FBI-LEEDA in the Trilogy Series and Policing for the 21st Century. She was recently selected to attend the 202nd Session of Leadership Institute through Impact Alamance.